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I submitted an image last week, but it still hasn't been shown. Why?

When this happens, it usually means that you somehow missed the final step of the process and have not yet really submitted your image. Please follow these steps:

1. On ViewMate, login to JewishGen (not shown), then click the My ViewMate link.

2. On your "My ViewMate" page, in the navigation menu on the left, click Uploaded Images Not Yet Submitted.

3. On your "Image Uploads List" page, in the "Submit" column to the far right of your image, click the Submit link.

4. Your image will be submitted and you'll be taken to a confirmation page.

Have a ViewMate success story? Please share it using the Help page form.
All times shown on ViewMate are in US Mountain Time
Last Updated 1 Apr 2019
ViewMate idea and author: Bernard Israelite Kouchel ז״ל
Web Author: Josef Herz, updated by John Berman, Gary Sandler
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