Dear JewishGen Community,
Thank you for everyone’s feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone’s voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points:
(1) The Process
Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people.
The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo – nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it.
We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July.
(2) Daily Digests/Including Previous Messages
Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this, as it is part of the programming of the platform.
A possible solution to this will be to select the Daily Summary option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day.
An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) – thus resolving the confusion about looking at posts with no previous messages included.
(3) Reply to Sender
We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information.
(4) Login and Member Guide
Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.
For additional information about this, please read through our Member Guide:
(5) Next Steps
We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demonstrate the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well.
In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on the JewishGen Discussion Group focused on Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you send them to support@JewishGen.org.
I thank you all for your participation, support of our important work, and for being part of the JewishGen family.