Frequently Asked Questions (FAQ) for ViewMate

In this section we attempt to answer the most frequently asked questions about using the JewishGen ViewMate site.

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I have a document I need help with - what can I do?
I don't have a scanner - what can I do?
I need help with some translations - do I need to scan them to use ViewMate?
Are there recommendations on scanning documents or pictures?
Are there additional translation resources available via JewishGen?
Where can I find information on translating Jewish tombstones?
Is there material that will allow me to introduce ViewMate to others?

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I have a document I need help with - what can I do?

Here is an example from Daniel Kazez:

  • I found the death certificate for my gr gr grandfather, Josek Hersz ENGLENDER. It is from the city of Przyrow, dated 1886. In fact, it appears twice.
  • The document is in Russian. On both copies, I found it difficult to read the names of his parents

So, I:

  1. Scanned the document (any scanning software will do).
  2. Saved it at 72 dpi, so it would look good on the web.
  3. Underlined the names of Josek Hersz ENGLENDER's parents (Adobe Photoshop does this easily)
  4. Uploaded it to ViewMate, to share with others.

Here is the result:

Example

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I don't have a scanner - what can I do?

With the price of scanners dropping - they are becoming more readily available. If after checking with family, relatives and friends and you are still unable to gain access to one - you can check one of the locally available business centers or copy centers. Many of the business/copy centers have scanners and their time rental is reasonable priced.

Remember to save the scanned image(s) in the JPEG format ("*.jpg" or "*.jpeg"). Mac users should be sure to name the file with the .jpg or .jpeg filename extension. Then follow the directions on the To Submit page to upload the images to the ViewMate site.

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I need help with some translations - do I need to scan them to use ViewMate

ViewMate only accepts files that are in JPEG format ( .jpg or .jpeg). The most reasonable way to get your file(s) into this format is to scan them and then save the file in the acceptable format.

Other option is to work with a professional translator or translating services, or to find an acquaintance that has the necessary language skills.

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Are there recommendations for scanning documents?

There are two things you need to be concerned with when you e-mail photos or display them on the Web: file quality and file size. You want the highest possible file quality at the lowest possible file size. Remember, ViewMate will only accept files that are smaller than 500K.

Generally speaking, there are three ways to do this for photos:

  • Scan the photo at 72 dpi.
  • Crop the photo, include only what is important.
  • Keep the dimensions to a maximum of 700 pixels W x 500 pixels H for a landscape format photo and 500 pixels W x 700 pixels H for a portrait format photo.
  • Save the photo as a JPG (JPEG).

For images of written documents:

  • Scan at 72 dpi as if for a color photo and 100% of the original size. Our volunteer translators usually print out documents to work with. If you enlarge a document, they often have difficulties printing it. You might want to print out your document as a test before uploading it to ViewMate.
  • If you only need a portion of a document translated, highlight that section in some fashion or crop out what you do not need.
  • Save in JPEG format.
  • Compare legibility of image and original, start over if necessary.

For scanning tips, see this site:
http://www.scantips.com

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Are there additional translation resources available via JewishGen?

If you do not receive help with the translating of your document(s) on ViewMate - additional JewishGen translation resources can be found at the Yizkor Book SIG Translator List at: http://www.jewishgen.org/Yizkor/yiztran.html

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Where can I find information on translating Jewish tombstones?

For help in translating the inscriptions on Jewish tombstones - you can look at the information on these sites: http://www.jewishgen.org/InfoFiles/Tombstones.html

http://www.jewfaq.org/death.htm#Tombstones

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Is there material that will allow me to introduce ViewMate to others?

There is an announcement that can be used to inform others about ViewMate. Click here to see a printer friendly copy of the ViewMate announcement.

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5 June 2009
ViewMate Web Author: John Berman, Updated by Gary Sandler

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